FAQs

How can I order?

ibfishn2021-01-23T12:19:58-06:00You may order via our secure online ordering system or by phone. Our Customer Service Department is open for phone orders 5 days a week. You may call Monday through Friday between 8am CST and 4pm CST. Closed Saturday and Sunday. If you would like to place a phone order please call (417) 634-1146.   .

I need a copy of my receipt/invoice.

ibfishn2021-01-23T12:30:30-06:00Click the "My Account then Order Status" link to print invoices.

I have a question on my charges.

ibfishn2021-01-23T12:31:26-06:00Click the "My Account then Order Status" link to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. (417) 634-1146  

Do I have to pay sales tax?

ibfishn2021-01-23T12:14:48-06:00You only have to pay sales tax if you are located in the same state as our shop. (Missouri)